Delta Airlines Airlines thought they were done with wide pandemic travel waivers until the omicron variant and a surge in coronavirus infections appeared. With tourists wary of traveling again and the virus’s path still unknown, Delta Airlines became the first major airline to extend ticket and travel credit flexibility until 2022 on Wednesday.
The expiration date for outstanding travel credits, as well as any credits provided this year to travelers who cancel trips, has been extended until 2023, according to the Atlanta-based carrier. Travelers must book the new trip before the end of 2023 in order to travel in 2024.
The new arrangement applies to the airline’s no-frills basic economy tickets, albeit under new standards issued late last year, a cancellation fee would be removed from the flight credit.
The validity of airline tickets and credits is usually one year from the date of purchase or issue. Expiration dates were already extended by Delta and other carriers to 2022.
In a statement, Allison Ausband, Delta’s Chief Customer Experience Officer, stated, “We want to guarantee our customers have peace of mind when booking or rebooking their Delta travels this year.”
This industry-leading extension gives customers additional time to spend their travel credits, allowing them to book with complete confidence that Delta will be there for them even when circumstances beyond their control happen.
The airline stated that updating passengers’ expiration dates in its computer system will take time, but that travelers using credits should not be affected.